Privacy statement

USD Holland B.V. (hereinafter referred to as USD) is a supplier of high-quality anti-slip solutions and a wholesaler of bed textiles. USD is located at Luxemburgstraat 5 in (5171PK) Kaatsheuvel, and together with USD Fabrics B.V. is part of Jogro Holding B.V. , located at Luxemburgstraat 7 in (5171PK) Kaatsheuvel. The site usdholland.nl is owned by USD.

Personal data of users of USD’s products and services are carefully handled and secured. USD complies with the General Data Protection Regulation (AVG) and other privacy laws and regulations. Your personal data will only be used as described in these terms and conditions. Otherwise, we will only use your personal data with your consent. By using the website, you declare that you have read and agree to be bound by these privacy terms and conditions.

In general, our website can be visited without your personal data being transmitted to us. However, like many other websites, this website does automatically collect certain non-identifiable information about website users. Read more about this in the Cookies section.

In addition, USD only collects personally identifiable information that is explicitly and voluntarily made available by visitors.

USD uses the personal data voluntarily provided by you, via the website or subsequently in a subsequent contact, to communicate with you about the performance of our services and other activities and to approach you for commercial purposes, newsletters and specific USD publications and events, all only if you have opted-in. In that case, we may use the information you have left on the website to create personal profiles in order to tailor our responses to requests to you. You can always request us to stop sending you such information.

When you use any of USD’s services, your personal data will be processed. This is done in different ways and for different purposes. USD processes the personal data of data subjects working for companies with which it does business in order to:

(1) make offers and/or provide information on USD’s services and other activities;

(2) to be able to maintain a business relationship;

(3) and/or conclude and execute an order.

In this context, we process personal data such as: name, phone number.

USD may disclose personal data obtained from its business relationships to third parties as necessary to achieve the objectives of the business relationship or for the purpose of performing USD’s services on behalf of the business relationship. This data may be passed on to other USD entities, business partners, and subcontractors (e.g. data processors and distributors of our products) providing services on its behalf, and in all other cases in which USD may be obliged to do so, for example by a court order or court judgment. Personal data may be transferred outside the Netherlands. USD has taken the necessary measures to ensure that all transmitted personal data is adequately protected.

The retention periods used by USD depend on the applicable legal retention periods. In any case, the data will be kept for no later than 2 years after the termination of the customer relationship and possibly longer to the extent required by applicable laws and regulations for USD.

In order to ensure that our website can be properly operated and to facilitate improved navigation, USD may use cookies (which are small text files stored in the user’s browser) to collect aggregate data.

We may use these tools to track information on our systems and identify certain categories of users by items such as IP address, domain, browser type and pages visited. This information is communicated to our webmasters who use it to analyse the number of visitors to the different parts of the website and to ensure that our website functions as a useful and effective source of information. This data does not allow us to identify you. Your IP address will only be traceable to the name of your access provider or company network.

You can disable cookies via the browser. Due to the diversity in browsers, please refer to your browser’s information page or your phone or tablet’s user manual to set your cookie preferences.

Incidentally, you always have the option to delete cookies already placed from the hard disk of your computer, tablet or phone. Please note: if you reject and/or delete cookies, you may not be able to use all the features of a website. In addition, refusing and/or deleting cookies only affects the computer, tablet and phone as well as the browsers on which you perform this action. If you use multiple computers/devices and/or browsers, you should repeat the above action(s) as often as necessary.

USD uses Google Analytics to gain insight into, among other things, visitor flows, traffic sources and page views on our website. This means that Google acts as a processor in the processing of personal data by USD. USD has therefore entered into a processor agreement with Google. Information collected with Google Analytics is anonymised as much as possible. For example, USD does not get insight into which individual visitors make which visits to our website. Google will never process your full IP address and will always mask the last octet of your IP address.

USD makes every effort to optimally secure your personal data against unlawful use. We do this using physical, administrative, organisational and technical measures. For example, only authorised employees have access to personal data. If and to the extent that data is provided to data processors who provide services or execute orders on behalf of USD, USD has agreed with them that they will also optimally secure personal data. We guarantee that the data will not be used for purposes other than those for which you have shared it with USD

You have the right to access, modify or delete personal data recorded about you. To this end, you may contact USD at the contact address below. USD will in principle respond to a request for inspection or correction request within four weeks. In case of a request for deletion, USD will delete the personal data in question as soon as possible, unless and to the extent that the law requires to keep the personal data in question or there are (other) pressing reasons that oppose deletion. USD will send you a confirmation message after execution of a deletion request. If USD has not (partially) deleted the relevant personal data, USD will send you a message explaining why the request could not (fully) be complied with. If you believe that USD acts in violation of laws and regulations with respect to your personal data, you have the right to file a complaint with the Personal Data Authority.

USD may make changes, additions or amendments to its privacy statement from time to time for various reasons. The most up-to-date privacy statement can be viewed on USD’s website at any time. This version was prepared in November 2018.

If you have any questions, comments or complaints about USD’s protection of your personal data, please contact us in writing, by phone or e-mail using the details below.